Returns & Exchanges

At Bouclair, we want you to love your home decor; if you are not completely satisfied, you can return most items within 30 days of purchase for a full refund or exchange. Please ensure items are in their original packaging and accompanied by a valid receipt or order confirmation.

Return Process

• 1.
  Initiate Your Return

  Log into your online account to locate your order history or visit any Bouclair boutique with your original proof of purchase.

• 2.
  Prepare the Package

  Securely pack the items in their original boxes, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship or Drop Off

  Affix the provided prepaid shipping label for mail-in returns, or simply bring your items to the service desk at your nearest store location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to the original payment method within 5 to 7 business days.